Video KYC (V-CIP)
KYC & Compliance
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Definition
Video KYC, formally the Video-based Customer Identification Process (V-CIP), is an RBI-permitted method of remotely verifying a customer's identity through a live, real-time video interaction with a trained official. Introduced by amendments to the RBI Master Direction on KYC, V-CIP captures the customer's live image, verifies identity documents (including Aadhaar/PAN), performs liveness checks, and records the session, enabling fully digital, presence-less onboarding.
Who this is for
For legal, compliance, and operations teams researching what video kyc (v-cip) means and how it connects to software, workflows, risk controls, and reporting.
Why It Matters
Video KYC lets banks, NBFCs, and fintechs onboard customers remotely at scale while meeting RBI verification standards, cutting cost and turnaround versus physical KYC. For compliance teams, the value lies in enforceable controls—liveness, geotagging, official audit trails, and tamper-evident session records—so that remote onboarding remains regulator-defensible.
Key takeaways
- Video KYC (V-CIP) helps legal and operations teams create a shared vocabulary for process, risk, and technology decisions.
- Strong video kyc (v-cip) practices improve visibility, accountability, and audit readiness across legal workflows.
- CaseDocker connects video kyc (v-cip) concepts to practical workflows, modules, reporting, and governance.
Examples
- A legal team uses video kyc (v-cip) to standardize how requests, documents, deadlines, and approvals are handled.
- An operations leader reviews video kyc (v-cip) data to identify bottlenecks, risk exposure, and automation opportunities.
Real workflows
Day-to-day video kyc (v-cip) workflow
Legal and operations teams apply video kyc (v-cip) inside CaseDocker's intake, review, and approval workflows so the concept turns into tracked, auditable work.
Connecting to related modules
Video KYC (V-CIP) typically flows through KYC & Verification APIs and Document eSigner for day-to-day execution.
Reporting and audit trail
Once video kyc (v-cip) is operationalized, CaseDocker keeps a real-time record for dashboards, reminders, and audit-ready reporting.
Data sources
- Source records can include documents, matter data, contract metadata, notices, tasks, approvals, comments, and audit history.
- Connected workflows may also use imported spreadsheets, API data, eSigning status, email attachments, and reporting exports.
Limitations
- Glossary definitions are operational guidance, not legal advice for a specific dispute, contract, jurisdiction, or regulator.
- Implementation details depend on the customer workflow, source data, permission model, and connected systems.
Related Use Cases
Related Modules
KYC & Verification APIs
Explore moduleDocument eSigner
Explore moduleFrequently asked technical questions
Related reading
eSign Signer Verification
See how video kyc (v-cip) appears in esign signer verification workflows.
Read moreKYC & Verification APIs
Explore the CaseDocker module that helps operationalize video kyc (v-cip).
Read moreDocument eSigner
Explore the CaseDocker module that helps operationalize video kyc (v-cip).
Read moreTurn video kyc (v-cip) into an operational workflow
See how CaseDocker maps legal concepts into intake, approvals, records, reminders, dashboards, and audit-ready execution.
Schedule a demoRelated Terms
CKYC (Central KYC Registry)
The centralised registry storing reusable KYC records with a unique 14-digit CKYC Identifier.
KYC & ComplianceVideo KYC (V-CIP)
The RBI-permitted video-based process for remote, presence-less customer identity verification.
KYC & ComplianceFair Practices Code (FPC)
RBI guidelines governing fair conduct in lending and debt recovery, including recovery-agent limits.
Banking & Finance